SHOPWEB take great privilege to serve its customers at its best. Here there is refund policies for different services, please go through the details of it.
Web Hosting Accounts
Accounts for all new web hosting are covered by a 30 day money back guarantee. SHOPWEB Pvt. Ltd. will refund 100% of your money, If any customer is dissatisfied with the services provided at the time of purchase, unless otherwise specified at, or prior to any point within the first 30 days of holding an active account.
Web Hosting Renewals
Renewal of web hosting account will be on monthly or yearly basis. When a customers request a cancellation of their service in writing, before 5 days of the renewal date, refunds for web hosting account renewals will be granted . There is no exceptions for this policy will be made.
At the time of purchase all domain names sales are made final. BY full payment for the domain, the customer registered through our service, then the customer is considered to be the sole authoriser to it. There is no provision of refund, if the customer decides to leave our service and take service from another provider, although domain names are transferred. After any domain is purchased with registry, any changes made to registered domain names (e.g. incorrect spelling, etc..) cannot be made. Before the registration of the domain name, please make sure of its spelling and all.
Domain Name Renewals
Renewals made to the domain name are billed automatically as per the schedule agreed in the contract. The domain will automatically renew until the customer write in or cancel the renewal of the domain registered. It is wise to take the renewal plan of domain name yearly basis.
There is provision of refund of the amount within 30 days from the date of installation of the project, if in any case the customer is not satisfied with the services provided. we can provide a refund. Service Tax and the Hourly charges for the project is deducted when the final refunds will be made.
Due to Transaction Failure / Twice Deduction
If there is any issue regarding failure of transaction then please check and confirm us , whether there is any deduction from your bank account. if there is no deduction of charges then you can pay for that invoice. In case there is payment made twice for the project, then confirm us by and your one transaction amount will be refunded to your account within 15 to 20 working days.